1. Who we are

V Mining Services Pty Ltd (ACN 692 398 913), and its related entities (referred to as VMS, we, us or our) are an Australian mining contractor providing drilling, civil construction, mining, crushing and screening, and haulage services.

 

This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information. It applies to anyone who visits our website, submits an enquiry, applies for a job, or engages our services.

 

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) .

 

2. What personal information we collect

The types of personal information we collect depend on your interaction with us. We may collect:

• Identity and contact details

  • Examples: Full name, email address, phone number, company name, job title

• Enquiry and service information

  • Examples: Details you provide through our contact or enquiry forms, including information about your project or service needs

• Career application information

  • Examples: Information contained in your resume, cover letter, and any supporting documents you submit, which may include education history, employment history, referees, and other personal details

• Sensitive information

  • Examples: We do not actively seek sensitive information (e.g., health, ethnicity, trade union membership). However, resumes and career applications may inadvertently contain such information. If you provide it, you consent to us handling it in accordance with this policy.

• Future — website usage data

  • Examples: If we implement cookies, analytics or tracking tools in the future, we may collect browsing behaviour, IP address, device type, and pages visited. We will update this policy and seek consent where required before doing so.

 

3. How we collect personal information

We collect personal information in the following ways:

• Directly from you — through forms on our website (hosted on the Wix platform), email, phone calls, or in-person meetings.

• From third parties — we may collect information from referees you nominate, publicly available sources, or recruitment agencies (only with your authorisation).

• Automatically — if we implement cookies or tracking technologies in the future, we will collect browsing data as described in section 2.

 

4. Why we collect, hold and use your information

We collect, hold and use your personal information for the following purposes:

• Responding to enquiries and providing quotes

  • Information used: Identity and contact details, and enquiry information

• Delivering our services

  • Examples: Drilling, civil, mining, crushing, haulage, camp and infrastructure services, and resource partnerships

  • Information used: Identity and contact details, and service-related information

• Assessing and processing job applications

  • Information used: Identity and contact details, career application information, and referee comments

• Communicating with you about our services

  • Information used: Identity and contact details

• Managing our business operations and compliance

  • Information used: Any relevant categories of personal information

• Direct marketing

  • Information used: Identity and contact details

  • We will only send direct marketing communications where you have provided your consent or where otherwise permitted by law.

• Website analytics and improvement

  • Information used: Website usage data

 

We will not use your personal information for purposes other than those for which it was collected, unless you have consented or we are required or permitted by law.

 

5. Direct marketing

We do not currently send direct marketing communications. If we decide to do so in the future, we will:

• Obtain your consent before sending marketing communications;

• Include a clear unsubscribe mechanism in every email or SMS;

• Honour your request to opt out within a reasonable time.

 

6. Who we disclose personal information to

We do not sell, trade, or rent your personal information to third parties. We may disclose your information to the following parties, solely for the purposes described in section 4:

• Wix.com Ltd

  • Purpose: Website hosting and form processing

• Microsoft Corporation (Australia)

  • Purpose: Internal storage of documents, including resumes, through Microsoft 365

  • Data is stored within Australia.

• Our employees and contractors

  • Purpose: Responding to enquiries, processing job applications, and delivering our services

• Professional advisers

  • Examples: Legal, accounting, insurance and compliance advisers

  • Purpose: Providing professional advice and supporting our business operations and compliance obligations

• Government and regulatory bodies

  • Purpose: Meeting legal and regulatory requirements where disclosure is required or authorised by law

 

All third-party service providers are contractually required to handle your personal information consistently with the APPs and this policy.

 

7. Cross-border disclosure

We do not transfer personal information to overseas recipients. All data is stored within Australia on Wix and Microsoft Azure Australian servers.

 

If this changes in the future, we will update this policy and obtain your consent before transferring your information overseas.

 

8. How we hold and protect your information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include:

• Secure storage on password-protected systems with multi-factor authentication;

• Restricted access to personal information on a need-to-know basis;

• Use of encrypted connections (HTTPS) on our website;

• Data retention and destruction policies for information no longer required.

 

When your personal information is no longer needed for the purpose for which it was collected, we will take reasonable steps to destroy or de-identify it, unless we are required by law to retain it.

 

9. Notifiable Data Breaches Scheme

If we suspect or become aware of a data breach that is likely to result in serious harm to any individual, we will:

• Conduct a reasonable and prompt assessment;

• Notify the Office of the Australian Information Commissioner (OAIC) ;

• Notify affected individuals and provide recommendations for mitigation.

 

10. Cookies and website tracking

We do not currently use cookies, web beacons, or similar tracking technologies on our website.

 

If we implement cookies or analytics tools in the future, we will:

• Update this policy;

• Notify you via a banner or pop-up on our website;

• Obtain your consent where required;

• Provide you with the ability to manage your cookie preferences.

 

11. Accessing and correcting your information

You have the right to:

• Request access to the personal information we hold about you;

• Request correction of any information that is inaccurate, out of date, incomplete, irrelevant or misleading.

 

To make a request, please contact us using the details in section 13. We will respond within a reasonable period (usually 30 days) and may charge a reasonable fee for providing access. We may refuse access in certain circumstances permitted by law, and if we do, we will explain our reasons in writing.

 

12. Complaints

If you believe we have breached the APPs or this Privacy Policy, please contact us. We will investigate and respond within 30 days.

 

If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) :

• Website: www.oaic.gov.au

• Phone: 1300 363 992

• Email: enquiries@oaic.gov.au

• Post: GPO Box 5218, Sydney NSW 2001

 

13. How to contact us

For any questions, access or correction requests, or complaints regarding this Privacy Policy, please contact:

Privacy Officer
V Mining Services Pty Ltd
Email: contact@vmins.com.au 
Address: 981 Wellington Street, West Perth WA 6005

 

14. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "Last updated" date. We encourage you to review this policy periodically.